What is the problem?
The rubber snap-in valves may develop cracks and leak air due to a lack of resistance to ozone deterioration. Tires that fail to maintain proper pressure can become damaged, and driving on damaged tires can result in a loss of vehicle control. This could cause a crash without warning.
What will Dill do?
Communicate with tire dealers to inspect your Dill ACP valve stems and replace them if cracked at no charge to the consumer. The tire dealer will then file a claim with Dill. If the dealer charges the consumer, the consumer may then file a claim by following these instructions.
What should you do?
Consumers can check their own valves for cracking by flexing the valve (click here for inspection procedure) outwards toward the tire and inspecting the area where the valve meets the tire rim, or they can simply return to the retailer from which they purchased their tires for professional inspection. If consumers are unable to return to the point of purchase, they can have their valves inspected at any participating Sears Automotive Center, Tire Kingdom, Big O Tires, Les Schwab Tire Centers, NTB, STS Tire & Auto Centers or Merchant’s Tire location.
Some tire dealers, such as Discount Tire Company, have run their own campaign to handle valve replacements. If you already had your valve stems replaced you do not need to have them checked again. This Dill voluntary recall is separate from any dealer-specific campaign.
What if you have any other questions?
If you have any concerns or complaints about the recall process, you can also call the National Highway Traffic Safety Administration’s toll-free Auto Safety Hotline at 888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov; or write to the NHTSA Administrator, 1200 New Jersey Ave, SE., Washington, D.C. 20590.
Dill Air Controls appreciates your cooperation in this campaign.
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